Balamurugan

User Experience Designer

Summary

I have significant experience working in complex enterprise products and have had the opportunity to experience an entire product life cycle from ideation to release phase.

Experience

User Experience Designer

Mar 2016 – May 2019

Juniper

Completed 2 major projects as a solo contributor while working remotely from India as part of a 4-member team. Projects include the redesign of the TAC workbench and building a contract management tool.

Sr. Product Designer

Jun 2019 – Present

Cisco

Worked on three major projects, including μCS Planner for data collection, onboarding for ZTP devices, and inventory management in the DNAC project.

Communication Designer

Apr 2013 – Jan 2014

KPMG

Designed inductive business dashboards for various clients and responsible for communication design for KPIT Business Intelligence team.

Instructional Designer

Nov 2010 – Mar 2013

Wipro

Created interactive 2D animated learning modules for clients, implementing a multi-step process for content creation.

Sr. Visual Designer

Feb 2014 – Feb 2016

Moodys Analytics

Collaborated with the Marketing and Branding team to provide design solutions and redesigned the internal employee engagement app.

Projects

R6JTAC

1 year

Redesigned the TAC workbench, a 3,000-user application, which was awarded the Innovation Award.

$6Renewal

Built a contract management tool from scratch used by over 400 Juniper distributors.

μCS Planner

A network simulation app for data collection and traffic analysis, improving usability and reducing errors.

CrossWorks Project

Led UX activities for multiple features including onboarding ZTP devices and enabling device policy.

DNAC Project

Drove development of multiple features focusing on inventory and device onboarding.

Skills

Digital Prototyping, Wireframe, User Interview, Design System, Info Architecture, Usability Test, Accessibility, Heuristic Evaluation, Lean UX

Education

Oxford Science College

2006 – 2008

Biotechnology

Thiagarajar College

2003 – 2006

Industrial Microbiology